ABOUT BESTBUDDY
Our Mission
To be the most trusted and convenient online destination for pet parents (and partners), everywhere.
At Bestbuddy, our mission is to ensure you have an exceptional shopping experience because client satisfaction is our top priority.
We are dedicated to providing you with high-quality products at competitive prices. Through our commitment to customer care, we have established a strong reputation online.
Our Promise
We're always here for our customers.
We have everything you need for your pet at amazing prices, every day. Explore more than 2,000 favorite products - all from the comfort of home.
Our experts are here 24/7 to answer questions and help you find the perfect items for your pet. We also have a 100% Unconditional Satisfaction Guaranteed Policy on every order, just in case they’re not crazy about that new food or toy. Shopping for your pet has never been easier.
Our Culture
We work hard, and we win.
At BestBuddy, we strive to deliver the best products with the best service – and we want to become even better. Happy customers are always our #1 priority, and our team members are passionate about finding new ways to wow both pet owners and the industry at large
Bestbuddy is a rapidly growing company with a variety of career opportunities. We offer employees exciting work in a fun, dynamic environment that encourages learning and growth. We are accepting résumés on a rolling basis from motivated individuals who are interested in working in the e−commerce industry.
BestBuddy LLC is the largest specialty pet retailer of services and solutions for the lifetime needs of pets. At BestBuddy, we love pets, and we believe pets make us better people. Every day with every connection, BestBuddy’s passionate associates help bring pet parents closer to their pets so they, together, can live more fulfilled lives. This vision impacts everything we do for our customers, the way we support our associates and how we give back to our communities.
BestBuddy operates pet stores in the United States, Canada and Puerto Rico, as well in-store BestBuddy dog and cat boarding facilities. The retailer provides a broad range of competitively priced pet food and products, as well as services such as dog training, pet grooming, pet boarding and pet adoption.
24/7 Customer Service
bestbuddystoreofficial@gmail.com
When it comes to customer service, we’re breaking records and raising the bar with around-the-clock access to our pet experts.